Communication Tips for Family Members of Persons with Dementia
Speak slowly and clearly.
Don’t rush the person. Pause for response. Offer a guess if you are not sure what the person is saying.
Look for the FEELINGS underlying the person’s communication, and validate them.
Encourage unspoken communication. Use gestures, visual prompts, sensory cues.
Provide a solution rather than a question.
Instead of using “it” or “that” name the object or place, specifically. Example: Instead of “Here it is,” say “Here’s your hat.”
Avoid saying “NO!"
Avoid asking questions they can’t answer.
Encourage the use of the person’s remaining skills and strengths!
Coventry of Mahtomedi is managed by Ebenezer, Minnesota’s largest senior living operator. Ebenezer is the senior housing division of Fairview Health Services and has 100 years of experience serving older adults.
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